CHEEX

What it is and what it costs

CHEEX is a subscription platform that pairs films with erotic audio and sex education. The front page describes it as bringing fair, ethical and erotic movies to women, couples and everyone else, and the FAQ calls it a go-to platform for ethical porn, audio erotica and hands-on sex education such as tutorials and masterclasses. The imprint names the operator as mix&match GmbH of Berlin, Germany, registered at the Charlottenburg district court.

The paid part is the membership. The FAQ says a member gets unlimited access to all films, audios and the Pleasure Academy, with fresh content added every week. There is a free taste as well: signing up with an email address brings an invitation to watch one full-length film from the library at no charge. No page prints a plan price. The help center lists an article titled "How much does CHEEX cost?" and the footer carries a Pricing link, but the amounts themselves are not on the site's pages. The FAQ explains why it charges at all: the fee lets performers earn a living and supports the education side. A Redeem Gift Card page handles gift access, and the membership comes in a monthly and a yearly form.

Paying and stopping

Billing is the clearest part of the site. The FAQ says billing is done through Mix & Match GmbH, and that this is the name that appears on the bank statement, a descriptor the site prints in its own words. For payment problems it names Segpay and Epoch as its payment providers, and the footer carries Segpay Support and Epoch Support links. The privacy policy names Epoch EU Limited and Segregated Payments Limited, which it calls Segpay, as the companies that process card and other payments with one-time and recurring billing, and it lists PayPal and Sofortüberweisung as payment services too. The contact form asks whether a PayPal account or a card was charged.

The terms spell out how charges work. A billing period depends on the subscription chosen at registration and is paid in advance. The payment date can shift if a debit fails, if the plan changes or if the start date does not exist in a later month. Prices include all taxes and are in euros where no currency is shown. The terms let the operator charge any payment method on the account if the primary one is declined. As of October 2026 they also allow an administrative fee of up to EUR 1.99 to keep a subscription active while a failed renewal is retried. Price changes apply no sooner than 30 days after notice, and a member who wants out because of one must cancel at least 2 weeks before the new price takes effect.

The trial depends on the plan. The support pages describe a free 7 day trial and say the trial coupon code can only be applied to yearly subscriptions, so a member who picks the monthly subscription gets no trial. The pages do not say what a yearly plan renews into after the trial, or at what price. They do say that canceling before the renewal date or before the trial ends means no charge for the following period, and that a member who cancels within the 7 day trial keeps access until it ends.

Canceling is self-service. The contact page gives the steps: log in, click Account at the top right, use Cancel Subscription under Current Subscription, and fill out a short questionnaire. Confirmation emails then arrive from CHEEX and from the payment provider, and access runs until the subscription period expires. The FAQ words it as the membership ending after the current billing period, which for a monthly plan is the following month. The terms add that a member who paid through a third party may have to turn off renewals with that provider. A member can switch between monthly and yearly in the account, with a warning to watch the current end date to avoid double charges.

Refunds are narrow. The terms grant the EU right to withdraw within 14 days and refund payments within 14 days of a withdrawal, but they also say that right expires for digital content once the member has agreed to immediate access. The contact page puts it plainly: once a subscription is active and content has been accessed, refunds are generally not possible. A member who believes they were charged after canceling is asked to send proof, meaning copies of the cancellation emails from CHEEX and the payment provider, and the account page shows whether a subscription is active, canceled or on hold.

Account, data and the site's rules

Joining takes an email address and a password, then a subscription choice, a payment method and a click on a confirmation link. The register page asks for an 18 or older certification and offers a separate tick box for news and offers. The privacy policy says age checks run through Yoti, which processes a selfie, a liveness check and the front of an ID document, returns only an 18+ or 21+ confirmation, and deletes the raw biometric data within 30 days. The account cannot be deleted by the member alone: the FAQ says to contact support, which will remove the data. Changing the registered email also goes through support.

The data picture needs a careful read. The front page and the FAQ state that data is not shared with third parties, that individual behavior is not tracked and that there is no personalized advertising. The privacy policy, valid as of July 2025 and framed around GDPR articles, says data is stored on servers in the European Economic Area, then lists a longer set of tools: Google Analytics with e-commerce measurement, Google Tag Manager, Google Ads, Hotjar heat maps that record mouse movement, scrolling and clicks, a Facebook pixel, Adobe Fonts, Algolia search and a Spotify plugin. The newsletter uses tracking pixels linked to the email address, and the age-gate cookie notice mentions targeted advertisements. In October 2026 the front page loaded 8 third-party domains, among them clarity.ms, doubleclick.net, google.com, googleapis.com, googletagmanager.com and typekit.net, with Google Ads the one ad network named, across 105 requests and with no redirect on load.

The rules sit in the terms, the 2257 page and the FAQ. The terms limit use to personal, non-commercial streaming within one household, restrict titles to the region where they are licensed, say no particular amount of content is owed and reserve the right to remove titles. German law applies and Berlin is the place of jurisdiction. The operator may end an account with 30 days' notice. A Report button under each film feeds a complaint process that aims to resolve reports within 5 business days. The 2257 statement says the operator is not the producer of the content and points record requests to the producer, while mix&match GmbH keeps the records for the remaining depictions. The FAQ lists its standards: performers 18 or older with age checks, explicit consent, fair pay agreed in advance, documented consent before partner content is licensed, and STI testing required on its own shoots.

What the membership holds

The library is films, audio and education. The front page lists categories such as group, oral, solo, queer and anal sex, and the FAQ says the catalog mixes partner studios with CHEEX Originals and exclusive titles. Most content is in English, with a few German productions. The site's menu adds creators, popular searches, a magazine, live workshops and a shop.

Audio is part of the membership. The front page says CHEEX also features erotic audio stories read by male and female voices, and the FAQ counts audios among the unlimited content beside the films. The Pleasure Academy is the education side, with tutorials, masterclasses and live workshops, and the magazine carries interviews and portraits of people in the sex industry. CHEEX is not in app stores, so it runs in the browser or as a home screen shortcut, and Apple users are told to add it from Safari.

Who it suits

It suits a buyer who wants a named descriptor, an online cancel button and a coupon trial on the yearly plan, and who values audio and sex education beside the films. It also fits someone who would rather pay a Berlin operator that publishes its production standards and processes age checks through a named provider.

The caveats: no page prints a price, the monthly plan has no trial, refunds are generally ruled out once content has been accessed, and the no-tracking claims sit beside a privacy policy listing analytics, heat maps and ad tools. The strength is how plainly the cancel steps and the statement name are written.