Elyvie

What it is and what it costs

Elyvie is an AI companion platform that runs in the browser and in a Telegram bot. Signed-in users chat with fictional characters that, in the site's words, "remember you after sign-in, share photos, and build continuity over time." The cast shown on the front page and the chat page mixes women, men and anime-style characters, each written with a job, a city and a daily routine. It presents itself as a general companion app first. Conversation, memory and voice replies lead the pitch, and adult conversation is an option inside the product rather than the headline.

The pricing model is the first thing to understand. Elyvie sells no subscription. Text chat is free with a free account, and the pages say there is no daily message cap on the web. On Telegram, 60 messages a day are free. What costs money are the extras: newly generated photos, voice replies after the first few plays, and locked photos in a character's gallery. These are paid for with prepaid credits bought in packs, and the pricing page says credits never expire. The site's own phrasing is "pure pay-as-you-go pricing."

So the buyer's questions are not about renewal at all. They are what a pack buys, what happens to a balance, and whether money can come back. The next section answers each as the pages word them, including where the pages disagree.

Paying and stopping

Card payments are handled by Stripe. The privacy policy says purchases "are processed by Stripe for web card payments, Telegram Stars, or Google Play or the App Store for in-app purchases," and the pricing page sends card buyers to "Stripe's secure checkout page." The pricing page lists credit cards, debit cards, Apple Pay and Google Pay through Stripe, plus USDT on the Polygon blockchain. The chat page also mentions Telegram Stars passes for the Telegram side. The pages do not print a statement descriptor, so how a Stripe charge reads on a card statement is not stated anywhere on the site.

There is no auto-renewal because there is no recurring plan. The pricing page puts it directly: "No monthly commitments, no auto-renewals, no surprise charges." A pack is a one-off purchase and the balance stays in the account until it is spent. In October 2026 the pricing and FAQ pages listed 4 packs, from $1.99 for 35 credits up to $19.99 for 480 credits. A generated photo costs 2 credits, and a voice reply costs 1 credit per play after the first 3 free plays. The pricing page adds 10 free credits on signup and a one-time bonus of 25% extra credits on the first purchase, whichever pack it is.

Stopping means simply not buying again: there is nothing to cancel. The catch is the balance. Accounts can be deleted from the web menu, in the Android app under Me, then Delete account, or through a deletion request page, but the refund policy says unused credits are forfeited and non-refundable when you delete your account, and the terms say the same of an account that is terminated.

Refunds are where the pages do not line up. The pricing page says: "Due to instant credit delivery, we cannot offer refunds on purchased credits," with one exception, that a failed image generation returns its credit automatically. The terms, last updated September 25, 2026, say all credit purchases are final and non-refundable except as required by applicable law. The separate refund policy, updated the same day, opens by calling credit purchases generally final, then gives card buyers a window: "You may request a refund within 7 days of purchase if you have not used any of the credits purchased in that transaction." A partly used pack may get a partial refund at the site's discretion, approved refunds return to the original card within 5-10 business days, and a refund on a crypto purchase comes back as account credits, not to the wallet. Requests go by email with the subject "Refund Request", and the policy promises an acknowledgment within 48 hours. The privacy policy adds that the Telegram account reference tied to a Telegram Stars purchase is kept for up to 21 days "so that a refund remains possible."

The payment methods named also differ between pages. The pricing page lists cards and USDT, while the terms section on credits mentions purchase with USDT on Polygon and Binance Smart Chain and does not mention cards. The terms and the refund policy both warn that blockchain transactions are irreversible.

Account, data and the site's rules

An account is required for chat. The FAQ says to sign in with Google or connect a crypto wallet, and the terms describe those 2 routes, but the privacy policy, updated later, says wallet sign-in is no longer offered and that older wallet accounts can be moved to Google sign-in. The privacy policy also names Telegram and Apple, for accounts created through those providers or in the app. Age handling on the pages is a confirmation: the terms say the service is intended for people at least 18, and the site says adults who confirm they are 18 or older can have adult conversations with eligible characters, on the web and in the Telegram bot named on the front page. The terms reserve the right to add further age verification; the pages describe no document check today.

The privacy policy, last updated October 11, 2026, says conversations, uploaded images and other user content are not used to train, fine-tune or improve AI models. A photo shared in chat goes through a safety check before the character sees it and is kept privately for up to 30 days, and an avatar uploaded for a custom character is checked by Google before it is saved and kept until the character or account is deleted. Deleting an account erases conversations, character memories and profile details immediately and removes the remaining record within 30 days. Payment records are kept for a minimum of 5 years, without the email, name or wallet link after deletion. Memories can also be viewed and deleted one by one inside the service.

The operator is named: the contact page says "Run Labs LLC, the company behind Elyvie," with a Sheridan, WY address. The pages carry no separate performer age-record statement. The nearest equivalent is the content policy, which says "Elyvie requires AI characters made available on the platform to be presented as adults aged 18 or older," and states that user-made characters get human review by the team; the character form itself says characters must be 18 or older. Reports go by email to the address on the policy and on the contact page.

Elyvie's front page, read in October 2026, loaded 0 third-party domains across 70 requests and named no ad network, and it moved the visitor to no other site on load.

What the free tier and credits hold

The free tier is the full text experience: chat with every character, character memory, 5 relationship stages that the site says progress through conversation with no paywall, and the photos and clips characters send in chat without charge. Memory works in 2 tiers, a rolling summary of the current conversation and long-term facts such as names, interests and events, kept per character and not shared across characters. The interface comes in English, Traditional Chinese, Simplified Chinese, Japanese, Korean and Portuguese. The FAQ says no app download is required in the browser, while the privacy policy and FAQ also refer to an Android app, and the site points to its Telegram bot.

Credits pay for 3 things: generated photos in chat, voice replies from supported characters and locked gallery photos, with the first gallery photo for each character free. Voice replies are on-demand playback of a written message in the character's voice. The pages are clear that Elyvie offers no live voice calls. Users can also build their own character from scratch, defining personality, backstory and looks, with an uploaded avatar photo screened before it is saved.

The one membership that places Elyvie in the AI porn category is its adult mode. The front page answers "Is Elyvie uncensored?" with the statement that adults who confirm they are 18 or older can have adult conversations with eligible characters, on the web and in the Telegram bot. Only eligible characters offer it, and the site never presents it as the main use.

Who it suits and who it does not

Elyvie fits a buyer who wants to see the price of every extra before committing, since there is no plan to forget about and nothing that bills on a schedule. It also fits someone who wants to start without a card, because the free tier is a real product rather than a timed trial. The privacy policy is specific about retention and deletion, and the operator is named on a contact page.

It is less comfortable for a buyer who needs a documented statement descriptor, because none is printed, or one who wants a single clear refund rule. The pricing page refuses refunds on credits, the terms call sales final, and the refund policy grants card buyers 7 days on an unused pack. A balance is also lost if the account is deleted. Sign-in runs through Google, Telegram or Apple, so someone who wants none of those has no route in. Adult conversation is limited to eligible characters and is not the product's focus.

Where Elyvie is strongest is in its pricing structure: free text chat, prepaid packs that do not expire, and no recurring charge to chase down afterward.